Terms & Conditions

Welcome to www.buyewis.com, the online purchasing gateway for E-W Information Systems Limited.

By accessing the Site, you confirm your understanding of the Terms and Conditions and agree to comply with these Terms and Conditions. If you do not agree to these Terms and Conditions of use, please do not access, register with or use this Site. The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site without any notice. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.

Product information

The buyewis.com attempts to be as accurate as possible of information displayed in the site.

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If a product offered by buyewis.com is not as described on its website, a customer’s sole remedy is to return it in unused condition within two days of delivery

Product pricing

The price for all the items mentioned at buyewis.com is the final and last price of sale via online. No additional amount of will be charged for any delivery.

The price of the products listed on the Site is inclusive of Sri Lankan taxes. Despite our best efforts, a small number of the products in our catalog may be incorrectly priced. If a product’s actual price is higher than our stated price, we will, at our discretion, contact you for further instructions, before delivery or cancellation of your order and notify you of such cancellation. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account.


Payments may be made through our payment gateway partner – Sampath Bank or through Cash on Delivery option. The safety of your Credit Card (visa/Master) information is of paramount importance to us. We do not store any credit card information. You are redirected to our partner website and your card details will be entered there. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Products will not be dispatched, and services will not be performed, until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

Delivery of Products

Delivery of any item/items is limited within Sri Lanka and within accessible areas of Sri Lanka only. Products once delivered to you, must be thoroughly inspected before accepting. If the product is damaged or any parts are missing, you must immediately inform the delivery person and not accept the product. If you accept we consider that the product was in good condition and we will be unable to accept any returns/ refund requests.

Using buyewis.com accounts

It’s a responsibility of users of this site to keep their passwords and other account information about buyewis.com, and the computer used to log on confidentially. You are solely responsible for all the activities done via your buyewis.com account or the password.

Who can buy through buyewis.com?

The buyewis.com can be used by anyone with a valid credit card with the payment limit sufficient enough to buy the appropriate item and to buy any product available in the site.

Overseas Customer without credit card facilities can select any item through www.buyewis.com and raise an online purchase order. Upon placing the Purchase Order, payment can made through commercial Bank e-exchange to www.buyewis.com account within 48 hours.

Delivery of any item/items is limited within Sri Lanka and within accessible areas of Sri Lanka only. Overseas deliverable items will be specifically mentioned at the point of sale. Those who are under 18 years are only allowed to buy through parents or guardians. The buyewis.com holds the rights to reject the service, terminate user accounts, remove or edit contents or cancel orders at any time without notification.

Information gathered by buyewis.com and the policy

The information we collect from you as a member helps us personalize and continually improve your shopping experience at buyewis.com. Any personal information provided by you is maintained on secure servers and our internal systems. Any information you provide will be treated with utmost care, and subject to this Policy will not be used or disclosed in ways to which you have not agreed upon.

Trademarks and Copyright

"buyewis.com" and related logos, and other words and logos are either unregistered trademarks or registered trademarks of E-W Information Systems Limited and are protected by international trademark and other intellectual property rights and laws.

All content included on this Site, including and not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of E-W  Information Systems Limited and are protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so.

Communication between you and buyewis.com

When you use the site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, SMS or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement.

Force Majeure

In case of force majeure, the agreement can either be considered as judicially cancelled with neither customer nor buyewis.com being entitled to any compensation or the delivery time(s) can be extended with the currency of the force majeure. buyewis.com considers force majeure as: war, mobilization, terror acts, blockade stagnation of work, transport obstructions, measures of commercial policy, new or amended legislation, strikes, the non-delivery or non due deliveries of the goods by suppliers to buyewis.com, natural catastrophes and any circumstances, events and circumstances that are beyond our control.

Governing Law

The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka. By accessing the Site, you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.